Trusted virtual expertise Beta

Create trusted virtual versions of the people your organisation depends on.

Make expertise available whenever your team needs it — without creating bottlenecks or interruptions.

"It's me. Captured once, available everywhere."

Scattered knowledge docs · PDFs · emails · chats
ismee
ismee organises it into trusted knowledge
Trusted answers your team just asks
In a nutshell

The problem — and how ismee solves it.

Everyone asks the same few people

Your best people lose hours answering questions — time pulled from their own work. And when they're on leave or off sick, everything stalls.

Capture their knowledge once

Add the files you already have. ismee turns them into a trusted virtual expert — a Virtual Finance, a Virtual HR.

Everyone gets answers, instantly

Your team just asks in a simple chat — and gets consistent, grounded answers, 24/7.

Built on human-first principles Human stays accountable Grounded in your documentation Transparent & auditable
The problem

Every organisation has people that everybody asks.

A few key people hold the answers — on process, technical guidance and how things are really done. Teams gravitate to them, and the result is constant interruption.

Bottlenecks

Key people become single points of dependency.

Lost knowledge

Hard-won context leaves when people do.

Slow onboarding

New starters ask the same questions again.

Inconsistency

Different answers depending on who's asked.

What is an ismee?

Not a chatbot. A trusted virtual version of a person, team or organisation.

Customers don't buy a generic assistant — they create an ismee. Call it what it is: a Virtual Finance, a Virtual HR, or a virtual version of a key person like Virtual Darren — each capturing their knowledge, judgement and ways of working.

  • Built from the documents and know-how you already have — guides, policies and everyday answers
  • Reflects your tone and communication style
  • Grounded in your own documents, so answers stay accurate
Virtual Darrenan ismee
Virtual Financean ismee
Virtual HRan ismee
Virtual Operationsan ismee
How your team uses it

Your team just asks — in a simple chat.

Any authorised colleague can ask ismee a question and get a trusted, grounded answer in seconds — in the voice and ways of working of the person or team it represents.

Ask in plain language, anytime
Answers grounded in your documentation
Available 24/7 — no waiting, no interruptions
Virtual DarrenPowered by ismee.ai
● Available
How do we handle an out-of-hours P1 ticket for a managed client?
Follow the P1 runbook: acknowledge within 15 minutes, page the on-call engineer, and log it against the client SLA…Grounded in your documentation
Effortless to set up

No training. No setup. Just add what you already have.

Drop in the files you already have — documents, PDFs, spreadsheets, notes, even whole folders. ismee reads through them and automatically organises them into structured knowledge that feeds your virtual experts.

Drag in files — or whole folders
Automatically organised into knowledge
Your admin approves it — with any gaps & conflicts flagged — before it goes live
Traditional in-house AI needs specialists and months of setup. ismee just needs your existing files.

More sources coming — connect Slack, Microsoft 365 and more.

Drop in what you already have
PDF Word Excel Text Email Web pages Chat exports Folders
ismee organises it automatically
Structured knowledge, ready to use
Onboarding & induction
Expenses & approvals policy
P1 incident runbook
How it works

Captured once, available everywhere.

1

Capture

Bring in the documents and know-how you already have — guides, policies and everyday answers — plus tone and ways of working.

2

Ground & refine

Answers stay anchored to your documentation. Humans stay in control.

3

Make available

Your team just asks — in a simple, fully-branded chat.

Knowledge insights · for admins

It even shows you what it doesn't know.

A general AI never tells you where it's weak. ismee gives your administrators a dashboard showing where knowledge is strong, and flags the gaps and conflicts to capture next.

See coverage strength across every area
Spot gaps — questions with no confident answer
Catch conflicts — where sources disagree
Knowledge coverageAdmin view
IT92%
Operations78%
Finance64%
HR55%
3 knowledge gaps
2 conflicts flagged
Illustrative — your insights update as knowledge grows.
Use cases

One convention, many trusted experts.

Virtual Finance

Consistent answers on policy, approvals and process, especially at month-end.

Virtual HR

Fair, consistent guidance on policies, available to every employee.

Virtual Operations

Runbooks, escalation paths and company-specific procedures.

Onboarding

Grounded, company-specific answers from day one.

Institutional memory

Preserve how and why decisions are made.

Virtual Business

Company-wide knowledge — one place everyone can ask.

Features

Everything you need to scale expertise, not interruptions.

Branded chat interface

Your team simply asks in a chat, fully branded as your own.

Knowledge uploads

Your documents, guides and policies as the single source of truth.

Behavioural profiles

Capture tone and ways of working — not just facts.

Grounded answers

Anchored to your own documents, so answers stay accurate.

Human approval

Approval and correction logging keep people in control.

Knowledge insights

See what teams ask, where gaps sit, and what to capture next.

Admin portal

Manage your ismees, permissions and content in one place.

Available 24/7

Expertise on demand — no waiting, no interruptions.

About ismee

Born from a real bottleneck.

ismee began inside a UK-based managed service provider (MSP), where a few key people held the answers everyone needed. The first ismee — Virtual Darren — proved that expertise, judgement and company context could be captured and scaled.

The goal was never to replace people. It was to make expertise available without requiring physical availability — so the best people can focus on their most valuable work.

Read the full story →

"The first ismee was a version of me. The questions never stopped — email, Teams messages, phone calls, someone catching me on the way into a meeting — all day, while I was trying to get on with my own work. Within weeks, the interruptions noticeably dropped. I couldn't prove it, though: that first version had no way of measuring what it answered. So I built one that could."Darren Ashley, founder
Limited beta · Complimentary access

Join the ismee beta.

ismee.ai is currently in a limited beta — we're onboarding a small group of early testers, so places are limited. Request a workspace and help shape the product as we build it.

Beta testers get preferential rates when we go live, as a thank-you for being early.

"It's me. Captured once, available everywhere."